Nicola Nuzzo

- Outbound Logistics Coordination: daily outbound schedules and dispatch operations, ensuring 100% accuracy in documentation. - End-to-End Process Coordination: constant communication with the Sales, Transportation, and Outbound teams to ensure total visibility across the supply chain, from inventory planning to final dispatch. - Supply Chain Process Integrator: ensure all physical processes align with digital orders and customer deadlines. - SAP ERP & Systems Management.

- Logistics & Courier Platform Optimisation. - PSP & Financial Dispute Resolution: Drove the resolution of complex disputes involving Payment Service Providers (PSPs). - Global Cross-Functional Collaboration: Partnered with international teams to design and implement scalable solutions, streamlining workflows across different geographic markets. - Strategic Customer Care & Retention. - End-to-End Problem Solving: Resolved critical service failures by coordinating between logistics providers

- Office Management & Logistics. - Operational Quality Control. - Guest Relations & Multilingual Communication.

- Civil Litigation Expertise: Gained a comprehensive understanding of the procedural stages of civil law and judicial operations through direct exposure to a variety of complex legal cases. - Legal Research & Analysis: Assisted judges and legal professionals in meticulous case file analysis and preparation for court hearings. - Advanced legal drafting. Compliance

- Financial Expertise: Developed a deep understanding of diverse financial instruments, including insurance policies and retirement plans. - Client Advisory: Advised a diverse portfolio of clients by analysing financial implications and matching products to specific needs. - Communication: Refined the ability to convey technical data clearly and persuasively, ensuring high levels of client engagement and trust. - Analytical Thinking.