Nicole Welter

Betreuung deutschsprachiger Firmenkunden eines internationalen SaaS-Anbieters für die Automobilbranche. Ab April 2019 zusätzlich Übersetzung und Lokalisierung für den deutschen Markt. Später Schwerpunkt auf Qualitätssicherung und Leistungsentwicklung des deutschen Chatteams (rund 45 Personen); Client Success und Übersetzungen liefen ergänzend weiter.

Support of the Vice President and his Management Team, Engineering Department Leading role in the documentation management process (acc. to ISO 9001), setting up and managing the archive. Planning and booking of trips Daily management support, agenda management, planning and preparing meetings Create statistics and reports from raw data Facilities office management Minutes and transcription of meetings Manage SharePoint site

Coordinating the office sales team Sales activities, from the preparation of the quotation to the dispatch of the products Advising customers on the right signage systems for their business Telephone acquisition Preparation and sending of test samples Sales and acquisition on international sales exhibitions

Accounting activities Administering Insurances Travel arrangements Arranging all the things that were necessary to house Japanese employees in Germany: residence permit, work permit, housing, insurances, doctors contacts etc. Daily administration Receiving visitors Translations