Nikola Markovic

Managing 2 teams: Helpdesk support and Sys admin team, Taking care of core ISP services, Sizing team and hiring new members, Implementation of core NMS, Build AWS infrastructure and migration from datacenter to Amazon Cloud, Build of GIS infrastructure, Build new blade infrastructure, Improvement of the core services, Implementation of DNS Anycast, DHCP and DNS IPv6 implementation, Design and build of centralized logging system based on Logstash and Elasticsearch

Infrastructure reorganization and improvements, Security audit and strengthening security policies, Service availability and scalability improvements, Building monitoring infrastructure (based on Nagios) for internal datacenter monitoring and turn-key solution monitoring platform for clients, Team member recruitment and evaluation, Service management for infrastructure project (300+ servers)

Key Responsibilities: • Improvement of current IT solution • IT budget preparation • HR EPR module implementation-project leader • EDI integration-project leader • Software and hardware inventory for CIS countries

Key Responsibilities: • Implementation of internal global ERP system • Local IT support • Preparing of local IT procedures and documentation according to company policy • Implementation of new features in ERP system according to specific needs in production system • Administration of servers, active network equipment and VoIP telephone system

Responsibilities: Setup and installation of factory IT system Administration of active network equipment and maintenance Physical and virtual server administration, Storage installation and administration SAN switches administration Support for high availability server Servers backup Workstation installation and administration Antivirus update and monitoring SQL server administration SAP costumer support FORS support IT documentation (procedures, contingency plan)

Preparation and installation of information system, Preparation of IT documentation (procedures, rules, corrective actions etc.) Contact with supplier Installation of server and workstation Active directory administration SQL server administration IBM COGNOS software support ERP support Project leader: new ERP implementation Preparation and data analysis for monthly reports, internal and external Cash flow planning Payment Statistical report for external and internal costumers

Workstation, notebook and server service, Server administration Active directory administration Responsible person for Fujitsu service point and CT computers service point Network, workstation and server administration for costumers