Noriko Sugibayashi

• Analysing customer forecasts, scheduling and placing production orders to factories in Asia • International supply chain coordination with production planning dept. in Headquarters in Japan and factories in Asia • Processing customer orders from Europe, following up delivery and controlling inventory level • Cooperation with the distribution warehouse in Rotterdam and Vienna regarding deliveries, docu-ments and customs clearance

• Assisted sales and engineering members in Germany and other European offices • Translated presentations, customer documents and technical specifications

• Responsible for controlling internal forecasts, and support of the sales in Europe and USA. • Coordinating production and delivery schedules in cooperation with factories in Asia. • Quality claim handling and coordination of replacement shipment. • Following up on the progress of new products and the sample delivery schedule until SOP. • Creating monthly sales, factory delivery performance and new business reports. • General administrative tasks for Japanese employees.

• Handling orders from European customers, controlling deliveries and inventory levels. • Analyzing customer forecasts and placing production orders with Japanese Headquarters. • Following up on customer orders and resolving delivery/quality/payment problems. • Negotiating delivery terms and payment conditions with customers and logistic companies.

• Handling orders from customers in Europe, USA, Asia and Africa and coordinating delivery sched-ules with the factory. • Preparing shipping documents (invoice and packing list) and conducting export-related activities. • Developing and establishing arrangement routines for the packages of new products. • Invoicing transactions and taking inventory.