Octavio Di Sciullo

- Deliver 2nd and 3rd level multi-language (predominantly French and English) technical support to SMI customers for the entire span of Sun Microsystems hardware platforms and storage subsystems, Solaris OS, RAID solutions and Sun Cluster software. - Focus on out-of-hours support (12x7x365) in Europe for high-end platforms and storage systems and the resolution of crisis situations involving time-sensitive service outages. - Provide backline support for SMI Field Engineers.

- Provide 24x7 on-site support for the entire span of Sun Microsystems hardware platforms and storage subsystems, Solaris Operating System, RAID solutions, Sun Cluster software. - Specialize in high profile, proactive and reactive on-site interventions in Mission Critical environments. - Perform on-site installation and configuration for the entire span of Sun Microsystems hardware platforms and storage subsystems, focusing on High-End servers.

- Provide remote support to customers and field engineers for Sun Microsystems workgroup and mid-range servers, workstations and storage subsystems, Solaris Operating System and RAID software technologies. - Focus on network-related products, protocols and services : TCP/IP, FTP, NFS, name services (DNS, NIS/NIS+), sendmail, X.25, SunScreen Firewall, Web Proxy Server.

- Study and observe the human karyotype using the Fluorescence In Situ Hybridization (FISH) technique. - Examine the application of computer systems and software in the field of Cytogenetics.

Sun Certified System Administrator for Solaris 10 OS (SCSA)

- Problem Management : Sun Global Resolution Troubleshooting, based on the Kepner & Tregoe problem-solving methodology. - Servers : SFx80/x90, SF x800/x900, SF 15K/25K. - Storage : STK FLX-series, ST61x0/6540/25x00 - Software : Sun Cluster 2.x/3.x, Solaris Volume Manager, Veritas Volume Manager

Contributed to build the Local Area Network in the Student Hall : - Layout of the physical network. - Installation and configuration of essential network services on Linux servers (DHCP, DNS, HTTPD, FTP, NFS, Samba)

Graduated with honors (Mention Assez Bien).