Oleksandr Lazebnyk

- Structured analysis of markets and industrial sectors; - Detailed view of the global semiconductor industry; - Search for new applications for integrated circuits; - Monitoring of trends and innovations in the semiconductor industry; - Creation of tables and databases in MS Excel; - Creation of presentations in MS PowerPoint;

- Regular monitoring of banking products offered by main competitors for individuals and legal entities (including mystery calls and visits to banks' points of sales); - Weekly reports concerning the changes in competitors' terms and conditions; - Monitoring of banks' activities in Social Media; - Assessment of service quality in Ukrsotsbank via telephone surveys; - Monthly update of the database;

- Quality management of CRM Database in MS Excel in English (monthly); - Chart construction and format adoption for analytical reports in MS PowerPoint (quarterly); - Coding of open-ended questions; - Identification of target audience depending on the research goal, product/service type and customer needs; - Theoretical framework of sample design; - Fundamental principles of questionnaire preparation for the most common quantitative interviewing methods;

Language of study: English; Master Thesis: Market Research of the Global Semiconductor Market with Focus on Analog Products in Industrial Area - Grade: 1,7; GPA: 2,1

Language of study: Ukrainian; Master Thesis: Assessment of Banking Products' Competitiveness - Grade: 1,3 (95,0 out of 100); GPA: Bachelor - 1,4 (93,8 out of 100), Master - 1,7 (90,3 out of 100)