Olha Seleznova

Completed a structured professional qualification while continuing integration into the German labor market. Practiced needs assessment, stakeholder communication, and documentation across language and cultural barriers.

Conducted independent research on IT systems success/failure factors, software project management, and requirements engineering, translating academic and industry sources into structured analytical reports Researched IT service management frameworks and cloud security practices, synthesizing findings on data access governance and cybersecurity risk for client-specific academic assignments Analyzed communication technology adoption and project outcomes, applying structured research methodology to identify pa

Collaborated with stakeholders across different levels to identify and formalize business requirements and project objectives. Evaluated current business processes, identified bottlenecks, and suggested improvements. Collaborated with 5 different development teams, testers, architects, and other project stakeholders to create effective technical solutions. Conducted grooming sessions, created technical specifications, requirements specifications (BRD, FRD, use case), and other documents necessary for soluti

Performed complete project management from start to finish, including planning, coordination, and control of all phases. Created detailed project plans accounting for deadlines, budget, resources, and risks, coordinating with the customer and team. Identified and obtained necessary resources, effectively distributed tasks, and managed team workload. Maintained project documentation, including progress reports, meeting notes, task status, and results.

Sourced candidates for various IT specializations. Analyzed CVs, conducted initial candidate assessments and telephone interviews. Managed candidate database: profiles, communication history, and selection results.

Consulted with customers and assessed their needs to provide optimal solutions. Achieved individual and store sales KPIs, including revenue, accessory attachment rate, and service activation metrics. Maintained visual merchandising standards and showroom presentation. Monitored stock levels, received goods, conducted inventory checks, and coordinated replenishment.