Oliver Rocholl

- IT Transformation Lead at Germany's leading PayTV provider: Successful definition, negotiation and implementation in order to transform the IT unit into a state-of-the-art DevOps organization. Directly reporting into the company's CIO. - Providing senior advisory to various CIOs. Special focus on leadership, transformation and change management. - IT lead in the post-merger integration in the German newspaper publishing business

Accountability for the creation of the product unit „Smart In-Store Communications“ with a direct reporting line to the management board. This included the negotiation and implementation of an inorganic growth strategy based on market research, evaluation of the market potential and definition of a market entry scenario. Responsible for aligning the local activities with the global strategy defined at Telefonica Group.

Responsible for all POS of Telefonica (own shops, franchisees, indirect and large retail) in regards to channel marketing, store design, technical systems, project management, vendor cooperations as well as sales training. Overarching objective is to transform Telefonica's retail chain into "Sales by Experience POS" and foster omnichannel management. Leading a team of in total 45 FTE and 4 direct reports. Reporting into the Director Retail.

Responsible for the complete set of support functions at Germany's largest Retail chain in the Telco Business. Process accountable for POS System maintenance and availability, internal touchpoint communication and knowledge management, shop agent manuals, contract data capturing and commission claims. Leading a team of in total 50 FTE and 5 direct reports. Reporting into the Director Planning, Transformation & Multichannel Management and acting as his deputy.

Responsible for both conception and operation of all commission and incentive payments from Telefonica Germany. Comprises staff and dealer commissions across all customer segments including respective negotiations with all involved workers councils. Additional responsibility is the definition and cascading of sales targets as basis for a multichannel commissions management

Driving the transformation of the Service & Sales department into a future-proof and cost efficient operating/ sourcing model. Definition of the customer journey, measures to increase self-service rates and achieving the given cost target. Directly reporting into the MD Customer Service & Sales with an e2e accountability for the programme's results.

Programme lead for establishing the German branch of the group-wide IT operations unit (Telefónica Global Technology). Definition of functional scope, organization and operating / governance model in alignment with Group CIO as being a part of Telefónica's global organization.

Planning and coordination of company-wide development roadmap incl. responsibility for the product development process and budget. Resource capacity planning and responsible for the software release programmes

Manage accreditation and go-to-market process of devices selected for device portfolio. Participate in procurement and portfolio ranging process within hardware management team

Setup and lead project team for DSL hardware as part of o2 DSL launch project. Manage vendor selection, contract negotiations, accreditation and launch of DSL hardware

Service creation for next generation network environments, e.g. IMS, DVB-H. Market Intelligence and research.