Onder Ayan

Provide a stable, secure and performant IT infrastructure to operate business critical applications and services. Manage and control data center operations including Whitespace , Disaster Recovery , VMware , Netapp and Commvault . ITIL Expert certified support to processes. Datacenter EMC DELL SAP Servicenow JIRA

Managing Data Center & IT System Operations & Disaster Recovery Center. Technical, team and financial management.

Data Center Facility and IT Management • Managing Datacenter operations of TIER IV DC with total 76 people under management • Using DCIM decrease DC enterence 90% • Prepared DC strategies. • DC site selection process • DC design, construction, migration project, prepared RFP • Managed Datacenter construction project • Testing & commissioning process including Integrated System Tests • Uptime TIER IV Constructed Facility & Operational Sustainability certifications • Disaster Recovery System Tests

Manage system operations and datacenter • Managing complete IT & DC operations of the Bank with total 83 people under management • Built datacenter team • Reorganized system operations and saved 30% FTE • Construct front-desk for IT operations and gain 50% speed on work orders. • Integrated Automic Software , Sterling Commerce • Designed IT Operations infrastructure • Prepared Event, Asset and Operation Management processes as ITIL Expert • Incident, Event, Asset, System Operations management