Ing. Osaf Khan
Angestellt, Service Manager, Sind Medical Stores
Karachi, Pakistan
Über mich
- Osaf Khan is a Biomedical Engineer and MBA Marketing specialized in providing technical expertise in healthcare sector with extensive experience in delivering proven results through management of technical operations and project, within time and budget constraints. - Field Service Engineer in aspects of healthcare sector mainly on In Vitro Diagnostic (IVD) devices, and Critical Care equipment with experience in the service and products-wise field support during installations, Planned Preventive Maintenance, prompt customer support on technical issues. Key Achievements: + Managed a high profile technological breakthrough venture for a esteemed client. + Clinched & revived a life sciences business for a CAP & JCIA accredited client. + Focal person of a cross-functional team for the countrywide support. + Build a team of competent trained engineers, & produced inspiring team environment with an open communication strategy.
Werdegang
Berufserfahrung von Osaf Khan
Bis heute 2 Jahre und 3 Monate, seit Apr. 2022
Service Manager
Sind Medical Stores
Bis heute 8 Jahre und 7 Monate, seit Dez. 2015
Sr. Technical Support Engineer
Sind Medical Stores
- Responsible to carry out field service activities, pre-installation site surveys, maintenance, installations, hardware & software upgrades. - Directly involved in correspondence & reporting with manufacturers regarding complaints, up-gradations & implementing field safety notices & Technical Service Bulletin. - Manage, coach and develop a localized team of Field Service Engineers. - Coordinate daily on-site repair work aligned with customer SLAs & company KPI’s.
Ausbildung von Osaf Khan
2 Jahre und 5 Monate, Aug. 2016 - Dez. 2018
Marketing
University of Karachi
4 Jahre, Jan. 2011 - Dez. 2014
Biomedical Engineering
Sir Syed University of Engineering and Technology
Sprachen
Englisch
Fließend