Thomas Göcke

Bis 2022, Head of Digital Business Transformation, Koenig & Bauer Sheetfed AG & Co. KG

Radebeul, Germany

About me

CX & Marketing Leader | Driving CX Transformation & Success with Salesforce | Salesforce Manufacturing & Service Cloud Expert | Optimizing Customer Journeys with CRM | Salesforce & SightCall Customer Advisory Board

Skills

Digitale Business Transformation
Customer Relationship Management
Experte für CRM & Enterprise Cloud Computing - Sal
Sales Force Automation
Weitblick
independent
Prozessoptimierung und Change-Management in Vertri
IoT
Marketing
CRM-Einführung
Cloud Computing
SaaS
Sales Cloud
Service Cloud
Field Service
Customer Portal
Partner Portal
Chatter
AppExchange
Salesforce CRM
salesforce.com
Social Media
Branding
E-Commerce
Management
Leadership
Creativity
Strategic mindset
hands-on mentality
International experience

Timeline

Professional experience for Thomas Göcke

  • Current 4 years and 7 months, since May 2020

    Customer Advisory Board - salesforce Manufacturing Cloud

    salesforce.com

  • Current 5 years and 8 months, since Apr 2019

    Customer Advisory Board - Salesforce Service Cloud & Success Cloud

    salesforce.com

  • Current 9 years and 11 months, since Jan 2015

    Head of Marketing & CRM

    Koenig & Bauer Sheetfed AG & Co. KG, Radebeul

  • 2 years and 9 months, Apr 2020 - Dec 2022

    Head of Digital Business Transformation

    Koenig & Bauer Sheetfed AG & Co. KG

  • 3 years and 6 months, Jul 2011 - Dec 2014

    Head of CRM

    KBA - Koenig & Bauer AG

    Head of CRM - Verantwortlich f. weltweite CRM Strategie & roll out des salesforce.com CRM & CPQ

  • 3 years and 6 months, Jan 2008 - Jun 2011

    Leiter KBA Complete

    KBA - Koenig & Bauer AG

  • 4 years and 8 months, May 2003 - Dec 2007

    Director Corporate Marketing

    KBA North America, Inc.

  • 2 years and 3 months, Mar 2001 - May 2003

    Leiter Marketing Digitaldrucksysteme

    Koenig & Bauer AG
  • 6 years and 1 month, Apr 1995 - Apr 2001

    Partner

    selbstständig, Mediendienstleister, Media Agentur

Educational background for Thomas Göcke

  • Bergische Universität Gesamthochschule Wuppertal

  • TU Dresden

Languages

  • German

    First language

  • English

    Fluent

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