Otilia Baumann

>> Reduced paper-based effort in daily business activities at Regulatory Compliance department and improved performance of IT systems >> Led SAP projects and system upgrades in collaboration with internal and external partners in time and below budget, facilitated workshops, executed requirements analysis, coordinated implementations, validation activities and Go-Lives in cross-functional project teams.

>> Contributed to several evaluations and deployments of IT tools / Provided consulting during evaluation and implementation of IT tools in different areas: document control, technical authoring, complaints management, quality management systems. >> Contributed to deployment of IT systems at Quality Management department / Executed analysis of quality related business processes, provided consulting for efficiency improvement, executed and coordinated computer system validations.

>> Provided consulting and actively supported engineers at Quality Management and Regulatory Affairs departments to improve efficiency of their business processes / Executed business process analysis, facilitated workshops, coordinated change management in SAP QM, DMS and several SAP Add-Ons including computer system validation activities.

>> Motivated project team and enabled the Go-Live of a critical complex project at high risk where crisis management was necessary. >> Accuratly translated business requirements into system specifications. >> Actively supported engineers at different departments to reduce administrative effort in daily business activities / Led projects, coordinated change management in SAP QM, PP, DMS and several SAP Add-Ons including validation of changes to SAP ERP system.

>> Identified improvement potential for reduction of administrative tasks in development processes by 30%, supported the customer to introduce application lifecycle management tools. >> Identified high improvement potential and developed solution for improvement of manufacturing and shipping processes. >>Successfully completed international roll-outs of new products and new manufacturing processes. >>Actively supported customers during development of medical devices to fulfill regulatory requirements.

Process design and management for logistic, production, complaints management, support activities in medical device area with a focus on dental CAD/CAM | Set-up and organization of support units for partners in U.S.A., Italy, Belgium, Spain | Project management: international roll-outs, software tools evaluation, requirements specification | Coaching of partners (sales and milling centers)

>> Executed analysis and documentation of requirements for a multimedia management system for libraries, organized and facilitated workshops with internal and external partners.

Customers: international pharmaceutical and automotive companies Tools: Documentum iTeam, RedDot, OpenText LiveLink >> Fulfilled customer needs in budget and time in IT projects for pharma, medical device and automotive companies / Facilitated workshops, implemented solutions, written full documentation in IT projects related to virtual team collaboration, Knowledge Management, transformation of business processes from paper-based document approval process to electronic based workflow approval.