Pamela Parker

Procedures during election period was to ensure space was prepared to receive the public; insuring that all tabulator machines were turned on, booths clean, lit and pens were available in working condition, and recorded totals from tabulator machines before polls opened. I was to oversee the voting in the office, from the counter position, I printed applications using voter software program, verified the address and signatures of voters, presented voter with correct ballot. At the verification table, I gav

Managed/Supervised active Housing Choice Voucher participants’ case files, and the wait list, from initial issuance of vouchers to termination, port-in/out requests, transfer of unit requests, inspections (initial, special & annual). Perform Annual Re-certification and Interim Adjustments of active participants. Issued Housing Assistance Payments to participating landlords/agents including Utility Reimbursement Payments to tenants per HUD and agency guidelines. Maintained Family Self Sufficiency Program (FS

Greeted visitors, directed traffic provided information and assistance to staff, residents and clients of the Housing Authority. Maintained main office/reception area, answered multi-line phone system, provided information or forwarded calls to appropriate personnel. Prepared correspondence and other documents when needed. Assisted residents of building with faxing, transportation calls, sending packages/mail and rent payments. Handled faxing, copying, and mailing projects as directed by ED and other staff.

Maintained reception area, answered 12-16 multi-line phone systems, forwarded calls to appropriate personnel. Performed data entry in donor management and Food Bank statistics programs. Processed, received and distributed mail on daily basis. Logged incoming money prepared and dropped bank deposits when needed. Photocopied and typed memos, forms, food labels, reports, and prepared donation correspondence and other document when needed. On occasion I would work in the intake room, registering clients for the

Performed dictation duties and filling of confidential materials daily for social workers, supervisors and colleagues, maintained front desk as requested, answered 12-16 multi-line phone system, answered client/non-client questions via phone and walk-in.

Answered Multi-line phone system, maintained inventory tracking systems, assembled video information packets, assisted in the ordering process of health packets, greeted income visitors as well as directed the appropriate points of interest as requested, faxed, copied and collated materials requested via phone, fax and e-mail. Developed new system for tracking, ordering and stocking of supplies needed for everyday use of staff and visitors.