Klaus Weichel

• Localization project management and follow-up • Translation reviews and quality control of projects • Participation in cross-functional process improvement and localization activities • Providing input and feedback for continuous improvement of processes, services, and client relationships • Writing, reviewing, submitting industry relevant articles • SEO and web content management

• Preparing the students for their final exams. • Planning lessons and activities based on a set curriculum. • Teaching designated subjects. • Helping students develop self-confidence and social skills

• Localization project management and follow-up • Translation reviews and quality control of projects • Participation in cross-functional process improvement and localization activities • Providing input and feedback for continuous improvement of processes, services, and client relationships

• Preparing the students for their final exams. • Planning lessons and activities based on a set curriculum. • Teaching designated subjects. • Helping students develop self-confidence and social skills. • Assessing students’ work and keeping records of marks.

• Preparing the students for their final exams. • Planning lessons and activities based on a set curriculum. • Teaching designated subjects. • Helping students develop self-confidence and social skills

- Localization and proof reading of technical documentation, manuals and web sites - Language training/tutition and translation - Technical Support/Customer Service and Post-Sales support coaching

· Building productive relationships with sales teams and partners to successfully “add value” to the region through the effective administration of sales and supporting processes. · Systematically progressing opportunities through the sales cycle - from lead qualification to close

• Preparing the students for their final exams. • Planning lessons and activities based on a set curriculum. • Teaching designated subjects. • Helping students develop self-confidence and social skills. • Assessing students’ work and keeping records of marks.

• Processing accurate renewal quote based on existing maintenance contracts • Reviewing customer contracts to understand differences between their current contract and the HP standard contract • Acting as a liaison between the customer and the HP organization

I was responsible for developing and creating lesson plans and worksheets for Young Adult Learners, General English for Adults, Business English and English for Special Purposes. My main project was to – • Develop an intensive 5 weeks Travel English course for Young Adult Learners.

• Preparing the students for their final exams. • Planning lessons and activities based on a set curriculum. • Teaching designated subjects. • Helping students develop self-confidence and social skills. • Assessing students’ work and keeping records of marks.

• Resolving customer queries by gathering appropriate information from the customer, then researching and resolving the issues in a professional, courteous and timely manner. • Recreating customer problems in-house and performing tests to ascertain the cause of the problems.

• Setting up operating systems and computer networks. • Ensuring operating systems and computer networks run smoothly. • Identifying and installing appropriate hardware and software. • Fixing hardware and software problems. • Maintaining the IT security of the organisation’s network.