Paolo Pierfelice
Angestellt, Hotel Front Office, Ibis and Ibis Budget Berlin Kurfuerstendamm
Berlin, Deutschland
Werdegang
Berufserfahrung von Paolo Pierfelice
Bis heute 6 Jahre und 4 Monate, seit März 2018
Hotel Front Office
Ibis and Ibis Budget Berlin Kurfuerstendamm
Greeting and welcoming guests and answering their questions. Check in/Check out/Cash Management/Prepare invoices. Keeping office secure by following procedures, monitoring logbooks, and issuing visitor badges. Contributing to the team by accomplishing tasks as needed. Answering the telephone; taking and relaying messages; providing information to callers. Providing administrative and clerical support. Receiving and sorting mail and packages. Validating parking tickets. Ordering office supplies.
2 Jahre und 5 Monate, Nov. 2015 - März 2018
Front Office/FOM on Duty/ Reservation department
Axel Hotel Berlin (4 Stars)
Greeting and welcoming guests and providing them with a positive first impression of the organization. Check-in/Check-out/ Cash management/Night shift. Customer Service. Answering the telephone; taking and relaying messages; providing information to callers. Coordinating meetings and organizing catering and room bookings. As FOM: Lead the Front Office Team, take note of complains and solve the problems. As Reservation department: Accept and process reservations, change the room prices.
3 Jahre und 5 Monate, Jan. 2013 - Mai 2016
Freelance Translator/Interpreter – Teacher -
Crocus Service, Traslated.net, Infermieri Italiani
Translation and Interpreting service in several different fields (such as Health, Contracts, Marketing and so on). Teacher in language courses (English for beginners and Italian for foreigners)
10 Monate, März 2014 - Dez. 2014
Office Employee and Supervisor
VFBQ Bad Freienwalde e.V. (Germany)
Clerical work Translation of important documents. Supervise and help our Interns. Supporting with the organization of local cultural events.
1 Jahr und 1 Monat, Mai 2011 - Mai 2012
Shop Attendant / Customer service / Trainer
Walt Disney World
2 Jahre und 2 Monate, März 2009 - Apr. 2011
Agent for a cosmetic Company
FM Group Italy
Sales of fragrances, body creams and gadget.
Ausbildung von Paolo Pierfelice
1 Jahr und 1 Monat, Mai 2019 - Mai 2020
Human Resources Management
Icotea
1 Jahr und 3 Monate, Sep. 2012 - Nov. 2013
Master in “Foreign languages for Companies and International Cooperation”
University G.D’Annuzio (Italy)
4 Jahre und 11 Monate, Sep. 2005 - Juli 2010
Bachelor‘s Degree as „Translation and Interpreting“ (German – English-Italian)
University G.D' Annunzio (Pescara)
Sprachen
Italienisch
Muttersprache
Englisch
Fließend
Deutsch
Fließend
Spanisch
Grundlagen