Heike Ruhl
Fähigkeiten und Kenntnisse
Werdegang
Berufserfahrung von Heike Ruhl
- 4 Monate, Aug. 2025 - Nov. 2025
P&O Expert - People Services - Absence Management
Zalando
- 6 Jahre und 5 Monate, Juli 2019 - Nov. 2025Zalando SE
People & Organization Expert - First Level Support
- 4 Monate, März 2019 - Juni 2019
Customer Care Agent
Marley Spoon
Customer Communications Expert Germany/Austria Region Written and spoken communication as part of a global customer communication team; Responsible to build up a proactive customer care environment; Work with software tools Zendesk, Spree and Sugar
- 2 Jahre und 5 Monate, Nov. 2016 - März 2019
German Teacher
"DeutschAkademie" Sprachschule GmbH
Teacher of German as a foreign language Course coordination; Planning and execution of course content; Preparation of team exercises aimed at holistic language building experience; Preparation, invigilation and correction of language tests
- 10 Monate, Jan. 2016 - Okt. 2016
Customer Service Representative
Multiple roles in Service Industry
During a “Working Holiday“ stay in Australia Front desk manager; Retail: General organization; Customer service; Housekeeping; Cook
- 1 Jahr, Jan. 2015 - Dez. 2015
German Teacher
"DeutschAkademie" Sprachschule GmbH
Teacher of German as a foreign language Course coordination; Planning and execution of course content; Preparation of team exercises aimed at holistic language building experience; Preparation, invigilation and correction of language tests
- 4 Monate, Sep. 2014 - Dez. 2014
German Teacher
Escuela de Aleman Deutschfabrik
Course coordination; Planning and execution of course content; Preparation of team exercises aimed at holistic language building experience; Preparation, invigilation and correction of language tests
- 11 Monate, Sep. 2013 - Juli 2014
German Teacher
"DeutschAkademie" Sprachschule GmbH
Teacher of German as a foreign language Course coordination; Planning and execution of course content; Preparation of team exercises aimed at holistic language building experience; Preparation, invigilation and correction of language tests
- 4 Monate, Sep. 2013 - Dez. 2013
Intern
Amadeu Antonio Stiftung
Public relations and project management of “Sächsischer Förderpreis für Demokratie”, Writing publications for fundraising published in the newspaper TAZ
- 9 Monate, Nov. 2012 - Juli 2013
German Teacher
Centro Cultural Aleman
Course coordination; Planning and execution of course content; Preparation of team exercises aimed at holistic language building experience; Preparation, invigilation and correction of language tests
- 3 Monate, Jan. 2012 - März 2012
Intern
Friedrich-Ebert-Stiftung
Assistant to office manager; Monitoring of public discourse; Monitoring of constitutional reform of Panama City; General office organization
- 1 Jahr und 6 Monate, Feb. 2010 - Juli 2011
Office Management
Stiftung Aktive Bürgerschaft
Assistance of the socio-political event "Förderpreisverleihung" in 2010 and in 2011 (preparation, participation and revision); Assistance of the investigation project about community foundations "Bürgerstiftungen in Deutschland 2010”; Inquiry, communication and data processing; Acquisition
Ausbildung von Heike Ruhl
- 2010 - 2012
Master of Arts - MA
Universität Rostock
- 2006 - 2010
Bachelor of Arts - BA
Leipzig University
Sprachen
Deutsch
C2 (Verhandlungssicher / Muttersprachlich)
Englisch
C1 (Fließend)
Spanisch
C1 (Fließend)
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