Paulina Torres

Team leader in the creation and improvement of different strategies to boost customer satisfaction. Help in strategies of communication to develop quality content for different types of interfaces with base of the UX writing principles, FAQs, landings, e-mails, among others. Analysis of quantitative and qualitative data to find improvement opportunities. Identify opportunities in UX. Presentations to communicate strategies within the company

Lead UX Research initiatives Plan and implement the overall user research strategy and methods Surveys and Interviews with actual and potential users to test usability and engagement. Moderated task-based user tests and A/B tests of prototypes and wireframes Statistical analysis in collaboration with Innovation & Development to improve the product.

Research about the social response to wind projects in Argentina. Organize daily meetings where team members provided information and feedback about the projects that the company holds around the world. My role was to collect data and propose improvements. Reports and translation of documents. Collect information about the Wind Farm market in Argentina.

Obtaining Human Resources Indicators Organization of the training plan for the company. Development of training programs.