Petra Lermer

• Consult and develop complex and innovative WDM Network Designs and efficient Solutions for our customer • Prove network-wide design performance, capacity planning, network interface & traffic analysis • Generate technical documentation for process standardization and automation • Consult with customer on end-to-end solution architecture and provide overall engineering support for our customer

I am acting as a SCRUM Master, following agile methodologies including daily scrums, sprint planning, release strategy for customers deployments and retrospective meetings. I own the E2E responsibility for the delivery of the project scope, budget, agreed quality and schedule I have the accountability for planning and managing the technical implementation of solutions into production in alignment with business Go-Live activities. I am the Functional Lead of internal and external development teams.

Business Analyst and Solution Owner for Salesforce Ecosystem in the area of Configure - Price - Quote (CPQ) Implementing a new CPQ application into an existing Sales Environment; interfaces to different Sales Tools, CRM, CLM, SAP, Q2C - Agile Project methodology / SCRUM Master for Quote to Order part - Interface between Business and IT - coordinating external subcontractors - Release- and Testmanagement and Coordination

Scrum Masterfor Salesforce Ecosystem and Apttus in the area of Configure - Price - Quote (CPQ) Implementing a new CPQ application into an existing Sales Environment; interfaces to different Sales Tools, CRM, CLM, SAP, Q2C - Agile Project methodology - Interface between Business and IT - coordinating external subcontractors - Release- and Testmanagement and Coordination

Business Analyst and Solution Owner for the implementation of a Pricing Analytics - and Benchmarking Tool Functional Lead of a world-wide Business Support Team

Project Lead for the worlwide Deployment of a CRM solution (+10.000 users in 24 countries)

Main Business contact world-wide regarding Sales and Marketing applications Coordination between headquarter and regional IT teams world-wide

Managing Logistic processes in the Regions

Interface between Customer Team and Operations, managing all incoming orders, Project controlling, delivery and demand supply planning

Technical System Management worldwide for telecommunication equipment, diverse foreign assignments

technical lead for installing Telecumminication Equipment. 4 Years of foreign assignments