Pietro Zappaterra

Responsible for the whole recruitment process for our key clients mainly in banking / financial area Key Tasks: • Defining job requirements through daily conference calls with the key clients • Identifying IT & Business consultants relevant for the specific requirement • Conducing telephone interviews and candidate meetings • Online job posting and active presence on the major business social networks • Creation of cover sheets in order to present the relevant skills of the candidates to the clients

Responsible for processing cash and card payments, stock control, shoppers assistance and keeping the store tidy and clean; Responsible for company's social media presence

Training needs analysis Organization and coordination of training courses. Training found raising through Fondimpresa and Fondirigenti (Italian founds for training's grants) Implementation of competence-based HR management system Jobs description, Jobs eveluation and Performances evaluation Recruitment

• Focus group leader in different fields of research • Qualitative Researcher • Trainer / Teacher for classes of 6 to 12 participants on the subjects previously investigated in the focus group research

Organization and coaching of training courses Found raising project development Developing of diversity management project Evaluation of stress work related Partecipation in “Life & Work” project about life and work balance (L.53/2000 art.9). Training assessment through focus group analysis

Training needs analysis, organization and coordination of training courses. Training found raising through Fondimpresa and Fondirigenti (Italian founds for training's grants) Training assessment through surveys. Found raising project development (Local or National). Development, management and updating of the HR information system. Recruitment

Post Master's degree in HR management and development

Master's degree in Social, Work and Communication Psychology

Bechelor's degree in Psychological, social and work Sciences