Piotr Grabowski
Angestellt, Intranet Services Group Leader, DNV
Gdynia, Polen
Werdegang
Berufserfahrung von Piotr Grabowski
• Managing the Intranet Specialists team • Intranet traffic analysis in Google Analytics tool Tasks in Sharepoint: • Publishing internal news on Intranet (Global Support) • Creating and updating pages in Intranet (Global Support) • Intranet Pages Maintenance • Publishing and maintaining document base • UX testing
Web Content Administration in CMS SDL Tridion for Ricoh EMEA sites Team Leading FTE 7 Google Analytics Reporting Social Media Reporting E-Com Webshop Administration
1 Jahr, Juni 2016 - Mai 2017
Project Manager
Telcon Sp. z o.o.
• Coordinating web sites building projects - gathering and distributing materials, keeping the information flow • Providing and keeping up to date site content by CMS management (Wordpress, Joomla) • Ensured the quality of sites by basic SEO and GA analysis, HTML and CSS updates • Copywriting, translations
• Coordinating web site building projects for DD Customers (Estee Lauder) • Point of contact for affiliates. Collecting translations from affiliates from different countries
6 Jahre und 1 Monat, Mai 2009 - Mai 2015
Team Manager
T-mobile polska
Managing the team (personnel up to 18 in team) of Contact Center consultants - Motivational and sales improving coachings and trainings; team member administration and support. Customer - consultant recorded interactions analysis, feedback and reports. Improving customer satisfaction. Internal Media and Communication. Editor in Chief of „Wersalka” Magazine (Sharepoint). T-Mobile Polska Facebook profile inquiries Call center personnel recruitment. Testing candidates skills.
3 Jahre und 1 Monat, Mai 2006 - Mai 2009
Customer Service Representative
T-Mobile Polska
Providing best customer experience by brand representation and pro-customer attitude while Educating customers during Troubleshooting at Help desk (first stage); Selling T-Mobile Polska products via phone
9 Monate, Feb. 2005 - Okt. 2005
Press Officer
Rock Festiwal Węgorzewo HQ
Preparing press kits and press releases Accomodating bands (The Stanglers, The Beatsteaks) Managing fan contests
Ausbildung von Piotr Grabowski
2 Jahre und 1 Monat, Okt. 2004 - Okt. 2006
Polish Philology
Higher School of Humanities and Economics
Public Relations, Marketing,
2 Jahre und 10 Monate, Okt. 2001 - Juli 2004
Journalism
Higher School of Humanities and Economics
Internet Media, Radio, TV. Video editing, CMS, Public Relations
Sprachen
Englisch
Fließend
Deutsch
Grundlagen
Polnisch
Muttersprache