Placido Davì

- Service Sales support on Multi-Vendor-Instrument-Service deals architecture, delivery model, pricing, etc - Support the service organisation for Initial role out and implementation - Supplier management, 3rd party cost responsibility - Development of MVIS business, resource planning, parts, self delivery potentials etc. - Support service and sales division to ensure smooth renewals and up selling opportunities as well as contract optimization/evolution

- Development of the Multivendor Business in Switzerland - Collaboration into the CrossLab EMEAI Team - Process optimisation, profitability development - Development of the country business plan - Project lead: Implementation and optimization of Multi Vendor Account Concepts - Resource management

- Implementation of the Account Concept (Multi Vendor Service) at NOVARTIS PHARMA AG Basel, ACTELION Pharmaceuticals Ltd., Solvias AG Switzerland - Management of all service activities within this account (> 600 Instruments) - Team development - Customer Relation Management - Development of lean processes - Cost optimization - Sales support

- Sale activities of high end analytical instruments - Sales and budget responsibility for the region Central Switzerland, Ticino and Zürich - Customer support - Buildup and development of new relationships - Introduction and promotion of new technologies - Customer education and product presentation - Reporting of sales- and marketing activities

- Planing and evaluation of validation activities (methods, instruments, processes) - Creation of qualification and validation documents according to GxP and ICH Guidelines (URS, RA, DQ, IQ, OQ, PQ, VMP) - Process optimisation support (production and laboratory) - Implementation of a NIR spectroscopy system with LIMS link connection (Paperless Lab) - Lean Six Sigma Team Member (Greenbelt)

- Team leading - Release and stability analytic - SOP development/creation - Planning and coordination of all laboratory activities - Evaluation and budget planning for new investments

- Qualification/Validation - Product transfer from Poland to Switzerland - Method development (QC and cleaning validation) - Evaluation of technical documents (Donor Site Documents) - Development of qualification and validation plan - Buildup of a new laboratory - Familiarization of new empolyees

- Qualification/Validation - Cooperation during the product transfer from Poland to Switzerland - Method development (QC and cleaning validation) - Evaluation of technical documents (Donor Site Documents) - Development of qualification and validation plan - Buildup of a new laboratory - Familiarization of new employees - Release and stability analysis of creams and ointments (HPLC, DC, UV-VIS) - Coordination of all laboratory activities

Economics/Business studies Marketing Business management/People management Capital investment/Cost and activity accounting/Controlling Logistic/Supply Chain