Prabhjot Singh Sandhu

Angestellt, Assistant Human Resources Manager, Concentrix India
Student, Masters in Supply Chain Management, Suresh Gyan Vihar University
Delhi, India

Skills

Human Resources
Recruitment
HR Services
Onboarding
HR Administration
HR Consulting
Office Administration
Workforce Management
Time Management
HR processes
Workforce Planning
Candidate Management
Personnel administration
Temporary work
Employment contract
Job References
Job Interview
Contract drafting
Travel expense accounting
Personnel controlling
Social insurance
Quality Management
Quality Control
Six Sigma Green Belt
Six Sigma Yellow Belt
Healthcare
Insurance
Customer service
Customer Relationship Management
Customer care
Customer Experience Management
Customer satisfaction
Customer Relations
Customer Support
Customer Relationship Management (CRM)
Personal Training
Training on the job
Training Program
Facilitation training
Workday
Avaya
LMS
Timekeeping

Timeline

Professional experience for Prabhjot Singh Sandhu

  • Current 2 years and 6 months, since Aug 2023

    Assistant Human Resources Manager

    Concentrix India

  • Current 3 years and 10 months, since Apr 2022

    Training Specialist

    Wipro Technologies Limited

    Results-oriented professional with experience in the US Health and Welfare and Defined Contribution domain. Skilled in providing comprehensive training to Canadian, USA, Puerto Rico, Philippines, and Indian learners for effectively handling calls from US participants. Proficient in auditing learner calls, conducting ACPT (Agent Call Performance Testing), and analyzing data for product improvement. Expertise in developing and delivering ILT sessions, ensuring learners' competency and proficiency.

  • Current 4 years and 10 months, since Apr 2021

    Technical Advisor 2

    Concentrix + Webhelp

    I have experience working for an Australian Accounting Software company, where I have been responsible for handling customer queries related to troubleshooting software issues and addressing accounting-related concerns. My role involved promptly responding to customer inquiries and providing efficient resolutions to ensure their software functions properly. I have demonstrated my ability to quickly grasp new concepts and adapt to various accounting software systems, as I have successfully handled queries fo

Educational background for Prabhjot Singh Sandhu

  • Current 4 years and 5 months, since Sep 2021

    Masters in Supply Chain Management

    Suresh Gyan Vihar University

  • Current 9 years and 8 months, since Jun 2016

    Commerce

    Rabindranath Tagore University

Languages

  • French

    Basic

  • English

    Fluent

  • Punjabi

    Fluent

  • Hindi

    Fluent

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