Pranathi Prakash

Gathering and defining business requirements for digital and customer-centric solutions in a highly ambiguous environment Analyze requirements to develop solution design, create understanding for business value and value proposition. Leading the development and mapping of customer journeys based on customer data points, research and end-to-end customer experience integration and dependencies.

An IT Project Transition Prime/Integrator with 10+ years of experience with Prince2 and ITIL Certifications; Experienced in Project Lifecycle Management, Project Migration/Integration, Technology implementation, also Incident Management, Client Relation & Engagement. Aligned to business goals with technology solutions to drive process improvements, competitive advantage and financial gains your organization.