Rafael Garcia

Objective: Planning, designing, implementation and control of strategies at short, medium and long term that allow achieving commercial, operational and financial objectives in the company. These strategies must ensure an optimal operation and maintenance of the current technological platform that support processes at the different levels in several business units. Also, It’s part of the responsibilities the implementation of new services contributing positively to maintain the market leadership

Objective: Serve as focal point for the respective business area for all IT needs, partnering to: understand and anticipate strategic, market and/or operational needs, and translate those needs into effective and/or improved processes and/or technical solutions by coordinating resources from the associated IT Department

Objective: Planning, coordination and control of consulting and presales processes, advising sales staff and direct customers in the designing of best-option technical solutions in order to satisfy current and future needs.

Objective: Planning, designing and implementation of strategies at short, medium and long term that, considering the commercial, operational and technological objectives that support the strategic plan of the organization, allow optimal operation and maintenance of the platform that currently is providing value added services. Also it’s part of this position the implementation of strategies to launch new services.

Objective: Coordinate, control and supervise support, maintenance and failure attention activities, as well as, integration, configuration, testing and development of new platforms, applications and value added services on the platforms integrated with Movilnet’s cellular network (i.e. Prepay, Voice Mail, SMS, etc.) in order to guarantee and improve the quality and availability of each one, contributing with the revenue assurance of the relative products based on these platforms

Objective: Execute support, maintenance and failure attention activities as well as integration, configuration, testing and development of new platforms, applications and value added services based on all the platforms integrated with the Movilnet’s cellular network (i.e. Prepay, voicemail, SMS, etc.), in order to improve the product catalog and contribute with revenue assurance in the company.

Objective: Support, maintenance and failure attention activities on platforms and/or services, as well as, integration, configuration, testing and development of new platforms, applications and value added services based on all the platforms integrated with the Movilnet’s cellular network (Prepay, voicemail, SMS, etc.).

Objective: Support, maintenance and failure attention activities on platforms and/or services, as well as, integration, configuration, testing and development of new platforms, applications and value added services based on all the platforms integrated with the Movilnet’s cellular network (Prepay, voicemail, SMS, etc.).

Objective: Support, maintenance and failure attention activities on telephonic switches (PABX) of small, medium and high capacity, voicemail systems y Automatic Call Distributors for Call Centers.