Rahul Rawat

Bis 2024, Technical Support Engineer 3, BROADCOM (VMware Global TAC)
Bengaluru, Indien

Fähigkeiten und Kenntnisse

Linux
Menschlichkeit
DHCP
Sicherheitsprotokoll
Administration
Optische Nachrichtentechnik
Public-Key-Infrastruktur
Python
Leistung
MPLS
Sicherheitslücke
VLAN
Engagement
Strategie
Bewertung
DNS
Tunnelbau
DMVPN
Certified Network Professional
orchestrating
Support Engineer
VRRP
HSRP
Skalierbarkeit
EIGRP
Partnerschaft
Postman
Loadbalancing
Troubleshooting
Customer Experience Management
QoS
Komponenten
Produkt
Kundenbindung
API
Firewall
IT-Affinität
Teamfähigkeit
Router
Technischer Service
Systemengineering
Systemadministration
Cisco Certified Network Associate
Rechnernetzwerke
optisch
Incident Management
Switches
Traceroute
VMware vSphere
Infrastruktur
Virtualisierung
Kundenbeziehung
After Sales Management
Softwarelösungen
LWL
Kommunikation
Root Cause Analysis
Netzwerkadministration
Ethernet
Kundenservice
Informationstechnologie
Load Balancers
IDS
Sicherheit
Security Operations Center
Networking
Tcpdump
Technische Vertriebsunterstützung
Produkte-Road Map
VPN
Metro AG
Kapazitätsplanung
Customer-Relationship-Management
Wireshark
REST
Business-Performance-Management
IT-Netzwerke
Arbeitsmaschinen
Zuverlässigkeit
Operations Management
Layer 7
MTR
Ping
Subnet
amplifiers
Network Engineer
physical layer
stakeholders
IPS
Instandhaltung
Netzwerk-Protokolle
Service
VMware ESX
Multiplexer
Problem
Bid-Management
Serveradministration
Juniper
AIX
IPsec
Vertriebsingenieurwesen
Beschwerdemanagement
User-Authentisierung
Cisco
Elektronik
Identity and Access Management
Sicherheitsdienst
Informationssysteme
Kunde
Technischer Vertrieb
IT systems
IT Network
Information technology
UNIX
IP
LAN
Network Administration
Fiber Optic
Computer Networks
VPNs
Network virtualization
NSX-T
Routing
Routing & Switching
BGP
OSPF
Palo Alto
VMware
WAN
REST API
OTN
DWDM
SDH
Network Security

Werdegang

Berufserfahrung von Rahul Rawat

  • 2 Jahre und 2 Monate, Apr. 2022 - Mai 2024

    Technical Support Engineer 3

    BROADCOM (VMware Global TAC)

    • Deploy NSX-T components, including NSX Manager, NSX Controllers, and NSX Edge nodes. • Configuration and management of logical networking components such as segments, routers, switches, Load-balancers, and gateway/distributed firewalls. • Support virtual private network solutions such as IPsec VPN, Subnet-Overlapping over IPsec, and L2VPN. • Administer, backup, upgrade, identify, and resolve performance bottlenecks in VMware virtualized infrastructure.

  • 1 Jahr und 7 Monate, Okt. 2020 - Apr. 2022

    Senior System Administrator

    IOPEX (PaloAlto Global TAC)

    • Assist customers with the Palo Alto firewall and Panorama to control and monitor network traffic effectively • Administration and Configuration of VPN solutions e.g. IPsec VPNs, GRE, GlobalProtect remote VPN • Replicating issues in the Lab environment, so they can be fixed in the production • Identification of vulnerabilities and weaknesses in the network and recommend remediation measures. • Provide training and knowledge-sharing sessions about potential security threats and best practices.

  • 2 Jahre und 10 Monate, Dez. 2017 - Sep. 2020

    Network Engineer

    Altran (Ciena Global TAC)

    • Supervised a team of network engineers as a Lead Engineer, offering guidance and support. • Identified skill gaps within the team and organized training sessions to address them. • Coordinated with cross-functional teams, vendors, and stakeholders to effectively resolve issues. • Troubleshoot PBB-TE, QOS, G.8032, Metro Ethernet Services, and IP network problems. • Assisted customers in troubleshooting and configuring features on Cyan Z-series and other CIENA Products

  • 2 Jahre und 4 Monate, Sep. 2015 - Dez. 2017

    Jr. Customer Service Executive

    Tata Communication Transformation Services Limited (Neotel)

    • Administered and maintained optical network infrastructure. • Collaborated with IP-NOC to isolate, identify, and troubleshoot network issues at the IP layer. • Ensured maximum network uptime and minimized downtime for optical fiber route. • Executed routine maintenance tasks according to the network maintenance schedule. • Documented operational procedures and guidelines for network operations.

  • 1 Jahr und 2 Monate, Aug. 2014 - Sep. 2015

    Associate SOC Engineer

    Lobo Staffing solutions (TCL)

    • Offered customer service and operational support for EOS, SDH, and DWDM networks. • Conducted troubleshooting of EOS, SDH, and DWDM issues in collaboration with • Transmission NOC. • Configured and troubleshooted physical layer devices such as multiplexers, optical amplifiers, and optical fibers. • Promptly responded to, detected, and diagnosed network faults and outages. • Coordinated with field technicians and other teams to resolve issues and restore services.

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