
Rahul Rawat
Fähigkeiten und Kenntnisse
Werdegang
Berufserfahrung von Rahul Rawat
- 2 Jahre und 2 Monate, Apr. 2022 - Mai 2024
Technical Support Engineer 3
BROADCOM (VMware Global TAC)
• Deploy NSX-T components, including NSX Manager, NSX Controllers, and NSX Edge nodes. • Configuration and management of logical networking components such as segments, routers, switches, Load-balancers, and gateway/distributed firewalls. • Support virtual private network solutions such as IPsec VPN, Subnet-Overlapping over IPsec, and L2VPN. • Administer, backup, upgrade, identify, and resolve performance bottlenecks in VMware virtualized infrastructure.
- 1 Jahr und 7 Monate, Okt. 2020 - Apr. 2022
Senior System Administrator
IOPEX (PaloAlto Global TAC)
• Assist customers with the Palo Alto firewall and Panorama to control and monitor network traffic effectively • Administration and Configuration of VPN solutions e.g. IPsec VPNs, GRE, GlobalProtect remote VPN • Replicating issues in the Lab environment, so they can be fixed in the production • Identification of vulnerabilities and weaknesses in the network and recommend remediation measures. • Provide training and knowledge-sharing sessions about potential security threats and best practices.
- 2 Jahre und 10 Monate, Dez. 2017 - Sep. 2020
Network Engineer
Altran (Ciena Global TAC)
• Supervised a team of network engineers as a Lead Engineer, offering guidance and support. • Identified skill gaps within the team and organized training sessions to address them. • Coordinated with cross-functional teams, vendors, and stakeholders to effectively resolve issues. • Troubleshoot PBB-TE, QOS, G.8032, Metro Ethernet Services, and IP network problems. • Assisted customers in troubleshooting and configuring features on Cyan Z-series and other CIENA Products
- 2 Jahre und 4 Monate, Sep. 2015 - Dez. 2017
Jr. Customer Service Executive
Tata Communication Transformation Services Limited (Neotel)
• Administered and maintained optical network infrastructure. • Collaborated with IP-NOC to isolate, identify, and troubleshoot network issues at the IP layer. • Ensured maximum network uptime and minimized downtime for optical fiber route. • Executed routine maintenance tasks according to the network maintenance schedule. • Documented operational procedures and guidelines for network operations.
- 1 Jahr und 2 Monate, Aug. 2014 - Sep. 2015
Associate SOC Engineer
Lobo Staffing solutions (TCL)
• Offered customer service and operational support for EOS, SDH, and DWDM networks. • Conducted troubleshooting of EOS, SDH, and DWDM issues in collaboration with • Transmission NOC. • Configured and troubleshooted physical layer devices such as multiplexers, optical amplifiers, and optical fibers. • Promptly responded to, detected, and diagnosed network faults and outages. • Coordinated with field technicians and other teams to resolve issues and restore services.
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