Ralf Hedemann

Acting role within scaled agile SAFe framework, company-wide transformation program for all product propositions, customer segments and channels, B2C and B2B, define EPICs and solution roadmap, steering multiple agile release trains (ARTs), managing the solution backlog, work with business units and customers, leading solution delivery, interface with portfolio and program level

Digitalising sales order processes for Enterprise clients, customer experience improvements, multi project delivery, stakeholder management, detailed process knowledge across sales, customer operations and fulfilment; project financials and budgeting, change management, KPI reporting, IT integration, applications: Salesforce.com, PEGA BPA, Sigma Systems Catalogue, DocuSign

Delivery lead for CPQ implementation, enterprise pricing and quotation process, agile project delivery, risk mitigation management, sales staff trainings, IT integration, applications: Salesforce.com, Oracle CPQ

Delivery lead for Salesforce rollout, enterprise sales process automation, account and opportunity management, business architecture, demand management, works council agreement, change management, IT integration, applications: Salesforce.com, QlikView

Terminals supply chain and logistics, service cost optimisation, development of a pan-European logistics strategy, execution of transformation projects, service provider consolidation

Leading the customisation and rollout of an ERP‐based supply chain solution for mobile phones and accessories in Vodafone Netherlands running on an SAP Retail instance

• Strategic procurement and supply chain management • Global account management for Sony Ericsson and Nokia • Supplier strategy and performance management

• Programme lead for managing Nokia and Sony Ericsson products • Head of project management team • Global product planning and supplier portfolio management

• International project lead for delivery of new products to global markets • Product specification and compliance • Supplier management

• Portfolio management • New product market introduction and life-cycle management • Marketing planning • Product price and sales promotion management • Market and competitor benchmarks