Renata Mackowiak

Grey Labelz GmbH is a global e-commerce platform www.greylabelz.de Responsible for key account management to ensure a positive customer experience and a maximization of revenue. Main responsibilities: • Maintaining a strong relationship with key customers • Ensuring that the individual needs of the customer are met • Forecasting and tracking of key account metrics • Developing and maintaining a robust sales pipeline • Price and conditions negotiation with fashion brands

Responsible for Customer Portal development and implementation on EMEA markets. Selected accomplishments: • Searched for and defined new developments possibilities for Customer Portal. • Worked with internal international teams to improve the design, usability and content of the Portal. • Delivered presentations and training's to the CS and Sales Users (in Polish, English and German). • Took part in Customer Portal implementation projects in Poland, Germany and France as SME.

Responsible for content management on PBSeasy Sales Platform (for German, Swiss and Austrian market). Selected accomplishments: • Managed content on a German E-commerce Sales Platform (including Parker and Waterman brands). • Managed products and clients databases. • Prepared regular and ad hoc reporting and analyses.

Responsible for product packaging development for Lidl’s private labels. Selected accomplishments: • Developed designs and marketing texts for over 150 private labels products packaging • Proofed and coordinated the complete packaging process between buyers, suppliers, design agencies and legal consultants to bring packaging from concept into life • Conducted market analysis

Erasmus -Exchange

International Marketing, International Finance, International Competitiveness

German, French, Linguistics

International Economic Relations, International Commerce, Marketing