Moderator

Mag. Ricardo Saltz Gulko

Employee, Managing Director, Eglobalis

München, Germany

Skills

Professional services
Customer Experience
Customer success
Service Delivery
Customer Relationship Management (CRM)
Design Thinking
Cloud Services
Digitale Transformation
Field service management
Technical Consulting
Business Transformation
Change Management
Digital transformation
Corporate Culture
Strategic Planning
Innovation Strategy
Business strategy
Product innovation
Business Model Innovation
Branding strategy
Customer Service
Customer Care
Data Analytics
Big Data
Product design
Simplification
Agile
Enterprise software
Cloud Computing
Managed Services
Information technology
R&D
Corporate Design

Timeline

Professional experience for Ricardo Saltz Gulko

  • Current 8 years and 3 months, since Apr 2013

    Managing Director

    Eglobalis

    Eglobalis is an innovative boutique consulting agency, enabling global enterprise technology organizations to become more agile and adaptable to change. This is accomplished through agility transformational models, improving service delivery, professional services, customer success, consultative sales, and enhancing customer experiences.

  • 2 years and 11 months, Aug 2010 - Jun 2013

    Managing Director, Global Client Services

    INTTRA

    Led key strategic accounts through client services; delivering cloud solutions for the global transportation, freight forwarding, supply chain and financial sectors. Enhanced customer experience, satisfaction, retention, adoption, renewals, while increasing revenue generation. Led the key strategic accounts of Kuehne + Nagel, Honeywell, Samsung, Toyota, China Ports Logistics, Bosch, CMA CGM, Cosco, Maersk, and among others.

  • 2 years and 9 months, Nov 2007 - Jul 2010

    Director of Professional Services and Consulting EMEA at Oracle GmbH

    Oracle Germany GmbH

    Led the professional services and consulting division, including deployment, solutions design, delivery and bid responses within EMEA region. Worked in partnership with other Oracle divisions such as Utilities, BI, DB, CRM, ERP and Oracle University. Reported to the GM and Senior Global Vice President and VP Services EMEA.

  • 11 months, Nov 2006 - Sep 2007

    Senior Director-Project Delivery

    Ericsson (LHS Telekom GmbH Frankfurt)

    Directed all aspects of client services. Led the project portfolio, product and services with a talented team of professionals. LHS- Ericsson customer portfolio included: Orange, O2 (UK, Germany and Ireland), Cosmote Group Greece, Vodafone (UK and Germany), Oi, Claro, Tim and Deutsche Telecom. Reported to the global VP Client Services and division President.

Educational background for Ricardo Saltz Gulko

  • 1 year and 8 months, Apr 2001 - Nov 2002

    Marketing and Strategy about high technology companies

    Northwestern University-Kellogg Graduate Scholl of Management Evanston IL USA

  • 4 years and 7 months, Mar 1993 - Sep 1997

    Industrial and Information technology

    Ariel University

Languages

  • English

    Fluent

  • Spanish

    Fluent

  • Portuguese

    First language

  • Hebrew

    Fluent

  • German

    Intermediate

Wants

Business Networking and Oportunities

Interests

Organization Culture
Travel
Reading
Familie
Rafting
Running
Gym
Scuba diving

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