Robert Green

Working from home in the Munich area. Responsible for desktop support activities for +/-3000 EMEA based users. I lead a team of 4 Regional Managers as well as 3 Distributed Systems Analysts based in Germany a total of 17 currently down from 31. Users are mainly located in 15 countries with office locations in 13 countries.

Working from the Irwin Tools GmbH Design Centre and Headquarters in the Munich area. Responsible for desktop support activities for +/-1300 EMEA based users. I led a team of 10 Distributed Systems Analysts based in Germany, Poland, Russia, Denmark and Italy supporting users located mainly in 8 countries. I was responsible for incident resolution and escalation of calls for all of Central and Eastern Europe

Management of the Rubbermaid Home Products group in EMEA. Reporting the CFO for Rubbermaid Home Products based in Paris. Led a team of Business Analysts and desktop support people based at the Rubbermaid Home Products, Little Tykes, Graco and Rubbermaid Commercial Products.

IT Project Management and project support for the Newell Rubbermaid group based in EMEA. Reporting to the Europe IT Manager based in Brussels. Upgrade from Windows NT 4.0 to Windows 2000 Active Directory. Implementation of Citrix Metaframe into the Curver business sites in Europe. Supported the implementation of Movex into the Curver business in Europe, this included support of the Intentia (Movex consultants) in Luxmebourg, Poland and the UK.

Provided desktop and end user support for 150 users based in Corby UK. Reporting the Finance Controller based locally. Provided remote and occasional onsite support for Graco (20 users) and Little Tykes (15) based in Basildon Essex and Marlow Bucks. Finalised a project to upgrade the Sage Tetra MRP package used by Little Tykes in conjunction with an Irish consultant called System Dynamics.

Electrical and Mechanical Engineering