Rodrigo Quinhoneiro da Silva

Successfully dealt with the operation’s opening challenges in a new market, scaling our product 3 times above the target and reducing costs by 45% under the budget. Created and implemented the strategic go-to-market business to opening operations in a new country. This strategy made the best results in the launch among 15 previously opened countries. Delivered the educational program and adapted it to the local market, which helped to improve retention over the target.

Created the IT area from scratch, managing to build a strong multidisciplinary team and establishing the IT strategy to leverage the business. Implement SAP ERP in multiple countries getting control of operations and increasing productivity by leading a cross-functional team of 45 people and managing outsourced partners in 5 countries. Delivered and scaled products in over 17 countries, leading multiple teams that contributed to increasing sales by over 2000% and customers from 40k to 1.3mi over the years.

Led multiple implementations of ERP systems in different business fields, focused on process efficiency and user engagement, increasing our satisfaction rate by 25%. Optimized teamwork in implementation processes with new methodologies, hired and trained team members to meet a high standard of our clients, achieving the highest partner certification. Improved the client´s decision-making process by implementing process improvements using BPM and developing customized dashboards and automated reports.

Developed a web portal that connected suppliers and clients, promoting engagement and specialized training, which increased our retention and satisfaction rate. Implemented the ERP system, reduced costs, integrated areas, and improved processes in multiple departments. Developed an online dashboard that improved the visibility of the business and decision-making.