Rohit Bhatia

• Devised go-to-market strategy and launched Klikly across Delhi by Jun’17, Noida by Dec’17 & Gurgaon by Aug’18. Hired & led operations, digital marketing, sales & product development teams. • Setup multiple revenue streams with Q/Q growth crossing 50% by Mar’19 and registered vendor base over 4500. Secured second round of funding from existing & new investors by May’18.

• Established pan India ecommerce marketplace operations. Scaled-up supply-chain to handle monthly orders increase from 300 to over 25,000 within eight months. GMV of approx. 10 million/month. • Digitized customer support & seller/supply side operations by integrating logic based bots & CRM/ERP solutions within supply-chain. Automation of processes allowed for reduction in FTE requirement by over 20%.

• Analysed business strategy for multiple clients and suggested ways to cut costs by implementing varied solutions in long-term restructuring deals worth €15m • Continuously improved products and services offered to clients by doing benchmark analysis across industries and by diving deep into the metrics generated by analysts • Coordinated with operations team in the US to make internal transactions for a client with 400,000 employees leaner. Improved structure reduced data processing time by 15%

• Transformed non-strategic and transactional processes of €100b electronics conglomerate by transitioning services from the US to India. This decreased operational cost for client by 25% • Oversaw changes being made to product display website for a client with over 130,000 employees. The simplified website reduced query calls at customer service centre by 30%

Marketing & Strategy

Mathematics, Physics and Chemistry