Rohit Rock

Handling quality and regulatory documentation in line with applicable standards and guidelines Coordinating with manufacturers and customers for documentation, compliance, and regulatory submissions Managing customer complaints, conducting follow-ups, and ensuring timely resolution Maintaining accurate records for internal and external audits Supporting audit preparations and ensuring documentation readiness Ensuring proper filing, tracking, and updating of quality records and compliance documents

Strengthened customer relationships, improving retention and satisfaction Maintained operational documentation, inventory accuracy, and regulatory compliance Implemented process improvements to streamline receiving, storage, and product handling

Designed and validated assistive medical device prototypes (robotic arms, input devices) following design control principles Conducted hardware integration, sensor calibration, and performance verification testing Programmed microcontrollers (Arduino) for device functionality and data acquisition systems Presented outcomes at technical symposiums and healthcare innovation hackathons.

Gained hands-on experience with ICU, OT, and radiology equipment during apprenticeship at KIMS Hospital. Worked with advanced medical devices like X-ray, CT, and MRI machines, learning operational complexities. Acquired skills in preventive maintenance and troubleshooting to ensure optimal equipment performance.