Premium

Finn Neumann

Employee, Lead Service Manager Vice President - CIO, Barclaycard Barclays Bank PLC

Hamburg, Germany

Skills

Service & Support
IT-Projektmanagement
Service Management
Contacts
IT Support
Support
Software Tests
UAT
Software Training
ITIL
ITILv2
ITILv3
Service Software
Service
Problem Management
Incident Management
Change Management
Repair Center
Call Center
EMEA
Training
Presentation Skills
Teamlead
Management
Travel readiness
Intercultural experience
Analytical skills
Offshore development
ISO 9001:2008
ISO
Audit
Business Process Modelling
BPMN
BI
Data Warehouse
Business Intelligence
ISO 9001:2015
Service Design
Deployment Management
Operations Support
Risk based auditing
ITIL-Projekterfahrung
ITIL v2011
Strategy
Information technology
Project Management

Timeline

Professional experience for Finn Neumann

  • Current 2 years and 10 months, since Sep 2018

    Lead Service Manager Vice President - CIO

    Barclaycard Barclays Bank PLC

  • 18 years and 8 months, Jan 2000 - Aug 2018

    Multiple positions (10)

    Acer Computer GmbH

    Lotus Domino Admin, Support Enginieer, Project Analyst, Support Teamleader, Training & Support Manager Service Applications EMEA, Regional Service IT Manager EMEA, Deputy Service Operations Manager - EMEA, EMEA Manager Service Operation Support, EMEA-IT Manager Service Applications, Senior Manager Service Applications - EMEA-IT

  • 2 years and 8 months, Aug 2014 - Mar 2017

    Service Operation Support Manager - EMEA

    Sertec 360 SA

  • 3 months, Oct 1999 - Dec 1999

    Call Center Agent

    Randstad Zeitarbeit

  • 1 year and 2 months, Aug 1998 - Sep 1999

    Software Sales/Support

    ProLeA Orgnisationsberatung

  • 1 year and 1 month, Jul 1997 - Jul 1998

    Civil Service

    FH Hamburg

  • 1 year and 6 months, Jan 1996 - Jun 1997

    Wholesale Merchant Export

    Thyssen Schulte GmbH

Educational background for Finn Neumann

  • 4 months, Sep 2014 - Dec 2014

    Cross Functional Excellence

    IE Business School Madrid

    Financial Accounting Leadership Skills Presentation Skills Innovation Thinking Business Project Realization

Languages

  • German

    First language

  • English

    Fluent

Wants

Contacts
Knowledge
Experience

Interests

Familie/Freunde
Whisky
Reisen
Schwimmen

Browse over 18 million XING members