Finn Neumann

Angestellt, Lead Service Manager Vice President - CIO, Barclays Consumer Bank Europe

Hamburg, Germany

Skills

Service & Support
IT Support
Service Management
IT-Projektmanagement
Problem Management
Incident Management
Change Management
EMEA
Teamlead
Management
ISO 9001:2008
Audit
Business Process Modelling
BPMN
BI
Data Warehouse
Business Intelligence
ISO 9001:2015
Service Design
Operations Support
Risk based auditing
ITIL-Projekterfahrung
ITIL v2011
Strategy
Information technology
Project Management
IT-Management
Stakeholder Management
Organizational Change Management
IT Change Management
ITIL Service Manager
IT Service Management
Service Level Management
International Management
IT Outsourcing
Mergers & Acquisitions
Abteilungsleitung
Intercultural experience
Analytical skills
Cyber Security
People Management
Leadership skills
Professional experience
IT Strategy
Restructuring
Organizational Development

Timeline

Professional experience for Finn Neumann

  • Current 6 years and 2 months, since Sep 2018

    Lead Service Manager Vice President - CIO

    Barclays Consumer Bank Europe
  • 18 years and 8 months, Jan 2000 - Aug 2018

    Multiple positions (10)

    Acer Computer GmbH

    Senior Manager Service Applications - EMEA, EMEA-IT Manager Service Applications, EMEA Manager Service Operation Support, Deputy Service Operations Manager - EMEA, Regional Service IT Manager EMEA, Training & Support Manager Service Applications EMEA, Support Teamleader, Project Analyst, Support Enginieer, Lotus Domino Global Admin

  • 2 years and 8 months, Aug 2014 - Mar 2017

    Service Operation Support Manager - EMEA

    Sertec 360 SA

  • 3 months, Oct 1999 - Dec 1999

    Call Center Agent

    Randstad Zeitarbeit

  • 1 year and 2 months, Aug 1998 - Sep 1999

    Software Sales/Support

    ProLeA Orgnisationsberatung

  • 1 year and 1 month, Jul 1997 - Jul 1998

    Civil Service

    FH Hamburg

  • 1 year and 6 months, Jan 1996 - Jun 1997

    Wholesale Merchant Export

    Thyssen Schulte GmbH

Educational background for Finn Neumann

  • 4 months, Sep 2014 - Dec 2014

    Cross Functional Excellence

    IE Business School Madrid

    Financial Accounting Leadership Skills Presentation Skills Innovation Thinking Business Project Realization

Languages

  • German

    First language

  • English

    Fluent

Interests

Familie/Freunde
Whisky
Reisen
Schwimmen

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