S M Zahidul Islam

Experienced in managing telecom partnerships, B2B/B2C sales, and system integration, achieving 75% of targets in 2023. Skilled in strategic sales planning, contract management, revenue forecasting, and process optimization. Collaborates with cross-functional teams and handles client relationships, pipeline management, and Telco VAS solutions, focusing on the Bangladesh market.

Handled customer internet connectivity issues and served as the primary contact for end customers and corporate clients. Coordinated with customers, third-party managers, tech leads, and internal teams. Supported marketing efforts by developing materials and launch strategies. Managed daily customer requests, guiding effective service use and performing operational duties as needed.