Ing. SURAJIT DAS

Developing the Key Account, Delivery, Engagements, Business initiative and Go-To-Market strategies by providing revenue benefits for the organisation. Instrumental in providing high value services through automation to enhance effectiveness. Led outstanding initiatives which resulted in saving of costs, improved organisational performance including Operational and Capital Expense by 35%. Expertise in managing business demands, budgets, critical client engagements, process improvements, delivery

During this period, I efficiently transitioned digital transformation projects. Having key focus on technologies like Internet of Things (IoT), Robotic Process Automation (RPA), and Artificial Intelligence (AI) as a part of Wholesale Banking and Capital Markets Project. Ensured adherence with the pre-defined project requirements for Transition, Governance, Infrastructure, Access, Knowledge for new resources, Staffing and mobility requirements, OLA and due diligence of Transition Planning.

Demonstrated excellence in addressing the service issues and critical situations (severe and structural SLA breaches) within service operations. Responsible for running of daily scrum of scrums with scrum masters, identifying potential issues/risks and escalating appropriately and on-time. Worked with the stakeholders including the Executives, Product, Design, Implementation, infrastructure and interface teams to align the project delivery.

Computer Application

Computer Application