Sajad Vafaei

- Spearheaded the design and implementation of AI-driven digital platform strategies across EMEA, automating 10,000+ B2B customer and service processes. - Architected comprehensive requirements analyses and process models, translating complex IT and AI requirements into actionable Agile (Scrum) and traditional work packages. - Championed change management initiatives, building internal digital competence within client teams to guarantee the smooth adoption and scaling of new technological initiatives.

- Maximized project visibility for executive leadership by engineering continuous improvement KPI dashboards and monitoring progress against critical transformation milestones. - Engineered the digital transformation of legacy complex IT system landscapes, orchestrating the migration of 5PB of data and 6,400 business procedures. - Slashed deployment risks and maximized efficiency by implementing optimized project management methods, tools, and reporting structures for 10+ global vendors.

- Delivered a complex Big Data and Analytics platform for MTN (45M+ subscribers). - Launched ML models, 70+ BI dashboards, and 900+ recurring reports, enabling a self-service analytics sandbox. - Directed modernization and phased migration across 15 Telecom platforms in a Charging and Billing (OSS/BSS) transformation. - Oversaw deployment of a Kubernetes-based microservices platform with CI/CD automation. - Governed 20+ strategic IT development workstreams, managing incremental sprint delivery with Jira.

• Coordinated multi-vendor field and implementation teams in network rollout projects for two major mobile operators, ensuring compliance with safety, regulatory standards, and operator specifications. • Spearheaded the modernization of 5,000+ 3G/4G sites, managing BTS and antenna upgrades and supplier transitions with minimal service disruption, supporting continuity of mission-critical mobile services.

• Supervised the installation and integration of core network and switching equipment across 15+ data centers, maintaining stable GSM traffic flow and ensuring high-availability and fault-tolerant network performance.