Sajad Vafaei

- Drive customer success by onboarding 10+ enterprise Retail & FMCG clients, ensuring adoption of Geospatial Intelligence and AI-powered CX solutions with customer needs. - Achieve 25% growth through pre-sales support, demos, and RFI/RFP responses, identifying upsell and cross-sell opportunities with strong client engagement. - Lead end-to-end program lifecycles, applying delivery best practices and serving as primary client contact to secure engagement, retention, and growth.

- Directed enterprise-scale IT rollouts, managing complex transformation programs and translating requirements and epics into delivery roadmaps for cross-functional teams across multiple business units. - Steered migration of a Big Data legacy platform to a secure Apache stack, overseeing data migration, and solution integration for a Tier-1 mobile operator with 45M+ users. - Managed 20+ Agile IT initiatives on Jira, driving governance, budget oversight, risk/change management, and transparent reporting.

- Spearheaded delivery of a modular Fiber Management SaaS platform, using an iterative approach to deliver incremental value, track KPIs, and drive continuous improvement. - Orchestrated 60+ cross-functional staff and vendors, managing priorities, dependencies, and an optimized operating model to achieve KPIs/SLAs while reducing excess capacity by 20%.

- Secured €4.5M revenue by successfully closing a complex Big Data program, redefining scope and schedule while managing client expectations through close collaboration and engagement. - Engaged closely with technical teams to deliver large-scale Data Lake/Warehouse and BI platforms, including ETL/ELT pipelines, data modeling, and advanced analytics dashboards. - Reduced rework by 30% and strengthened client commitment through regular meetings and workshops, managing dependencies and communications.

- Oversaw cross-functional technical staff and vendor teams in rolling out 5,000+ 3G/4G sites, enhancing reliability and traffic KPIs.

- Supervised construction of telecom sites, integrating 4,000+ links and base stations, and deploying core equipment in 15+ data centers, directing and coordinating daily activities of 20+ technicians.