Sajad Vafaei

Shaped AI and analytics implementation plans for 15 enterprise accounts across EMEA. Connected customers and global solution partners around delivery priorities and contractual requirements. Guided conversational AI into banking and insurance workflows supporting 10,000+ daily interactions. Resolved data gaps blocking Geo-AI forecasting, churn analysis and location planning.

Built a PMO team, introduced shared delivery practices and trained junior project managers. Aligned 22 strategic initiatives and a 40-person team, improving delivery predictability by approximately 30%. Delivered FTTX workflows connecting onboarding, inventory, field operations, provisioning and billing. Established a 25-person Data DevOps team; aligned development, testing and release readiness. Introduced Jira dashboards to prioritize delivery blockers.

Recovered a stalled Big Data transformation: first major milestone in six weeks, full recovery within two quarters. Directed a 7 PB platform integrating 120+ sources and ingesting 30 TB daily. Delivered a 5 PB migration and 35-service transition, contributing to EUR 8.5m infrastructure savings. Aligned five Agile teams and shared data standards across ten business units. Raised data quality from below 70% to above 95% in three months; sustained SLA performance above 99%.

Delivered telecom applications spanning customer self-service, provisioning, VAS, Revenue Assurance and Fraud Management. Connected business requirements with engineering, security, testing and release plans for services used by 45 million customers. Worked with internal audit and technical teams on application security and encryption findings. Coached five project managers and coordinators through delivery reviews and lessons learned.

Delivered infrastructure projects across approximately 15 technical facilities, including more than ten data centers. Directed a 3,000-node network modernization across 12 regions while protecting live-service continuity. Brought engineering teams and contractors through installation, commissioning and operational acceptance.

Supervised a 20-person field team delivering more than 900 GSM sites across five provinces. Aligned installation, material logistics and acceptance, while training technicians through on-site guidance.