Sam Maguire

- Supported the production and editing of podcast content, contributing to shaping narrative structure, pacing, and final delivery - Assisted in creating and scheduling social media content, helping translate audio and editorial material into platform-specific outputs - Worked across multiple stages of content production in a fast-paced creative environment, ensuring consistency and quality across formats

- Represent and position an international art book publishing programme, connecting titles to audiences - Build and maintain client relationships through tailored recommendations and in-depth knowledge of the catalogue - Support core publishing operations, including inventory coordination, order processing, and database management - Assist in the organisation and execution of large-scale warehouse sales - Contribute to the presentation and curation of the catalogue in a retail and cultural context

- Managed high-volume customer communication across Europe via phone, email, and chat, ensuring clarity and consistency under pressure - Translated complex technical and logistical issues into accessible, solution-oriented language for non-technical audiences - Prioritised and resolved competing requests under strict time constraints while maintaining service quality - Collaborated with cross-functional teams to improve resolution accuracy and customer experience outcomes

- Produced and distributed multimedia news content in English and German covering breaking and trending stories for global audiences - Achieved multi-million viewership through syndication across platforms including Reuters, MSN Deutschland, WeatherBug, and Glomex - Used audience engagement data to refine editorial strategy and improve content performance across platforms - Onboarded and trained editorial staff in production workflows and platform-specific editorial standards - Contributed to high-output di

• Assessed and processed German health insurance claims with precision and compliance • Ensured timely follow-ups and accurate reporting across internal and external platforms • Maintained high performance under tight deadlines and productivity targets

Wrote and published articles covering student issues, arts, and campus politics Pitched original story ideas and collaborated closely with editors on copy revisions Maintained high editorial standards in tone, structure, and factual accuracy

Assisted with writing and editing in-store and social media marketing copy Delivered product knowledge and upsold coffee to customers Developed strong communication and multitasking skills in a busy hospitality setting

Processed transactions and handled cash with accuracy and speed Maintained customer satisfaction during peak retail hours Strengthened service and interpersonal communication skills

Promoted to supervisor at a high-volume bakery, managing operations and stock Delivered excellent service in German in a fast-paced environment Oversaw daily sales, inventory, and team coordination

Gained experience in cataloguing, bookbinding, and library science (Dewey Decimal System) Helped curate and organize the young adult fiction collection

Trinity is ranked #21 in the World for English Studies (QS Subject Rankings 2024) Dissertation: Focused on poet May Ayim, exploring her literary work and how she navigated and represented her identity in post-reunification Germany Awarded 75 (First Class Honours) for this independent research pro