Sam Patterson

• Analyzed and updated documentation on existing marketing and logistical structures • Identified strategic areas for change and proposed step by step implementation to transform new marketing campaign rollout in a way that did not disturb core business • Supported client with online operational management including hands-on PM coaching during the rollout of new software implementation

Sam is a trusted advisor and consultant for several small to medium sized businesses ranging from retail, to the service industry, as well as the oil and gas industry. His track record in helping these companies improve their bottom line while ensuring more effective utilization of current assets has set him apart in every industry he has entered.

• Drove sales team to effectively prospect for their perfect clients, and simultaneously ensured a dramatic improvement in the quality of perfect candidates for the processing team • Updated regularly the project documents and project statuses for senior stakeholders to have access to at a moment’s notice • Counseled with Senior Stakeholders on pertinent information to ensure a flawless rollout of the updated workflow strategy consistent with previously selected roadmap for projects

• Augmented the division’s Process Improvement Projects in ND from 0 to 4 projects • Facilitated crucial communication between multiple stakeholders in the division, through keeping documents and pertinent information up to date and accessible for all parties involved. • Worked hand in hand with front-line team to ensure flawless delivery and execution of each project

• Audited internal department processes and safety landscape to ensure compliance with Oregon regulations for patient safety, as well as employee satisfaction • Supported department with hands-on project management to implement procedural changes brought about by investigatory findings

• Applied Lean, Six Sigma, and Theory of Constraints tools to reduce waste and improve the effectiveness of the operations mgr. • Drove Process improvement portfolio of projects at the work centers within the Sony Center, enabling managers to reduce waste and streamline processes, while increasing the quality of operations

• Responsible for the delivery and rollout of a cross-departmental IS Transformation Program, enabling the improvement of inter- departmental communication and scheduling. Drove the implementation project and delivered training to managements of each department on fundamentals of the system • Revamped the selection process for grant selection and improved the speed and delivery of upcoming projects throughout the entire consulate network within Germany

Planned, conducted and taught at training meetings for groups ranging from 15 to 100 full-time volunteers on performance issues, communication, and teaching skills. Analyzed statistics to tailor weekly/monthly training topics; implemented practice exercises to improve teaching methods. Managed the purchasing and distribution of work materials using Lean methods to ensure on time delivery, eliminate 40% waste in the office. Coached and mentored volunteers.

Lean Manufacturing, Critical Chain Production Management, Quality Management, Personnel Management,