Sami Ben Mahmoud

Basic

Angestellt, Teamleiter Informatik / Fachapplikationen, Support Sozialdepartement Stadt Zürich

Zürich, Switzerland

Skills

Customer Support
Team Management
Trainingplan
ISO 27001
ISO9000
CMMI
Support EMEA
Incident Management
Technical Support
Hiring
Business Process Management
Remote Support
Project Management
SLA Management
KPI-Entwicklung
Reviews
Managing Remote Teams
Supervise
train or guide team members
Windows
Network Administration
Document Output Management
Outputmanagement

Timeline

Professional experience for Sami Ben Mahmoud

  • Current 6 years and 11 months, since Mar 2016

    Geschäftsführer / Inhaber

    Frauen-Boxen

    Frauen-Boxen Kurse in Zürich City

  • Current 7 years and 1 month, since Jan 2016

    Teamleiter Informatik / Fachapplikationen

    Support Sozialdepartement Stadt Zürich
  • Current 8 years and 1 month, since Jan 2015

    Geschäftsführer / Inhaber

    WU - Academy of Martial Arts

    Leitung der Kampfkunstschule "WU - Academy of Martial Arts" in Baar (ZG)

  • 5 years and 6 months, Jun 2010 - Nov 2015

    EMEA Customer Care Manager

    GMC Software Technology AG

  • 2 years and 4 months, Mar 2008 - Jun 2010

    Support & Training Manager

    GMC Software Technology AG

  • 1 year and 11 months, May 2006 - Mar 2008

    Professional Services Consultant

    GMC Software Technology AG

  • 2 years and 8 months, 2003 - Aug 2005

    IT Apprenticeship / Eidg. Informatiker Systemtechniker

    Fujifilm Schweiz

Languages

  • German

    First language

  • English

    Fluent

  • French

    Intermediate

  • Arabic

    First language

Wants

Austausch im Breich Output Management / IT / Mobile Solutions
Interessante Persönlichkeiten

Interests

Kampfsport
Wushu
Reisen
Output Management
Licensing
Mobile
CMS
Webdesign
Webmaster
Team Management
Customer Relationship
Customer Focus
Customer Support
Networking
Team Building
Organizational Managament
New Technologies

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