Sandeep Vasudevan

Spearheaded multi-year contract renewals, earning IBM Technology Expert Labs Q1 2025 Award. Implemented agile practices, improving delivery timelines by 30%, and managed cross-functional programs integrating cloud solutions, reducing operational costs by 25%. Developed strategic tech adoption plans, increasing project success by 40%, and boosted team engagement by 20% through collaboration and communication.

Managed multi-million-dollar technology programs and delivered impactful solutions using agile methodologies, consistently achieving 5/5 customer satisfaction. Recognized with the Value Champion Award for driving recurring revenue growth and contributed to the Best Team Award through strong collaboration and strategic delivery excellence.

As Senior Manager-Projects at Cognizant, I led a major service transfer initiative involving over 450 teams, ensuring seamless transition to managed services with zero business disruption. Recognized with the Rising Star Award for successfully managing the Medtronic account, I implemented centralized governance practices that improved collaboration, user experience, and delivery efficiency.

Spearheaded automation initiatives that cut operational costs by 30% and improved project delivery timelines across multiple business units. Elevated SLA scores to 95% by eliminating backlog on 200+ tickets and optimized process maturity through collaboration with senior leadership. Automated server provisioning and decommissioning via ServiceNow, reducing manual effort by 50%, and established resilient SAP, database, and storage projects while enhancing UNIX systems and infrastructure patching efficiency.

Built and strengthened production support teams, ensuring 24/7 coverage for critical applications. Led SAP Fast Track programs, expanded client base from 5 to 15, assigned Technical SPOCs, and drove bi-weekly client meetings. Reduced high-impact incidents, managed problems and changes, and collaborated with SAP teams and vendors to optimize systems, upgrades, and service delivery

Led a 30-member team managing 14 customers across Manufacturing, Pharma, Banking, Energy & Retail, handling SAP infrastructure, products, and stakeholder management. Presented Operational Excellence updates to IT leadership. Served as Domain Lead/SME, supporting SAP BASIS, implementations, migrations, and upgrades including OS/DB migration, DR design, SAP ECC & NetWeaver, Solution Manager, and Oracle DB upgrades.