Sandra Silva

Led the launch and full operational build-out of a residential construction company (light steel framing). Rebuilt financial governance and operational controls, and designed the operating model and CRM architecture from scratch during a period of rapid growth.

Founded and ran a real estate brokerage business, operating alongside GreenTrust as the group expanded into construction.

Built a new regional business unit from the ground up, driving local market presence through direct community engagement and field prospecting rather than traditional advertising, and playing a hands-on role in shaping the commercial team.

Promoted within a year based on consistent top-tier performance. Introduced structured onboarding and digital tools, and coached the team to stronger results.

Started part-time, quickly ranked among the top consultants regionally through consistent commercial performance — leading to promotion to Team Leader.

Joined an early-stage tech start-up and built its commercial and operational architecture from scratch, including its e-commerce platform. Later expanded into full operational leadership, reporting directly to the founding partners.

Managed a national client portfolio for a software company, owning the full commercial cycle and feeding client insight into product development.

Built and ran large customer service operations for major national accounts, driving process changes that improved service levels and retention.

Completed a curricular traineeship at an IT company across three areas: development of the company's first advertising concepts, web-marketing management, and account management supporting the sales team's client relationships.