Sandra Toivo

• Providing product information to customers • Setting up and maintain Visual Merchandise concepts • Managing the till and cash float • Training new staff and acting as supervisor when store manager is away • Counting new stock and keeping the stock room tidy and organised • Communicating with toll to organise pick-ups and drop-offs to and from other stores and warehouse • Standing in as store manager for conference calls and store maintenance purposes

• Selling Yarra River cruise tickets and providing information on daily cruises and evening functions. • Managing the cash register and daily cash float. • Working behind the bar and waitressing on evening and special occasion functions. • Cleaning and organising the kitchen and stock room after large events such as New Years eve and Valentines day.

• I handled invoices and statements • entered invoice data into MS Excel systems • created a product list for the company and their customers detailing their use and advantages

• I was in charge of booking flights and hotels for some of the employees and organized meetings. • I managed information and prepared presentations on Excel and Powerpoint. • updated a website on their internal database in reference to one of their latest products. • helped prepare and organise the department for a move onto another floor

My main task was to produce a daily summary of Ericsson and their competitors in the news from various sources. I also helped organize events for their customers. I acted as a temp for two weeks, when one of my colleagues went on holiday, where I was in charge of answering the phone, organising in-going and out-going mail and having an overview of upcoming events and meetings.

Corporate Finance and Accounting, Managing Human Resources, Strategic Management, Marketing Principles and Practice, Dissertation etc.

Micro- and Macroeconomics, Developmental Economics, International Economics, Maths for Economists, Econometrics, Politics, Social Policies, Events etc.