Dipl.-Ing. Sandro Sahinovic

Basic

Angestellt, IT Operations Specialist, Penta Corporate Hosting

Dubai, United Arab Emirates

Skills

SQL
Database management
ERP consulting and support
Java
Delphi
System and network administration
HTML
CSS
JavaScript
SharePoint Designer
SharePoint Administration
Desktop support
Hardware and Software Troubleshooting
Software functionality testing
Technical documentation writing
Team working
Excellent human relations
Dependable
Dedicated
Down-to-earth conflict management
Excellent communication skills
Responsibility
Time management
Prioritizing
Multitasking
Willingness to learn
Willingness to travel
Flexible in assigments
Subtle sense of humour

Timeline

Professional experience for Sandro Sahinovic

  • Current 7 years and 1 month, since Jan 2015

    IT Operations Specialist

    Penta Corporate Hosting

    Ensure to provide the highest level of service delivery and technical support through the service desk department based on ITIL framework Build and maintain positive relationship with clients Lead and manage teams of L1 and L2 technical engineers Handle L2 and L3 system administration tasks Technologies: Windows Server, Citrix XenApp, VMware, Linux, Active Directory, Group Policy, MS Exchange, Symantec Messaging Gateway, F5, RSA, ESET,IP Telephony (Cisco, Polycom, Shoretel), Host Monitoring, Nagios

  • Current 11 years and 1 month, since Jan 2011

    ERP System Support and IT Specialist at Infosys doo

    Infosys doo

    Database management (Oracle, TOAD, SQL) Software consultant (ERP, CRM and CMS products) Creating procedures and automating internal business processes (MS SharePoint, SharePoint designer) Technical documentation writing ( MS Office full) Helpdesk website administration (Dreamweaver, HTML, CSS, JavaScript, ASP ) Network monitoring and user access control Project and documentation management

  • 1 year and 1 month, Jan 2010 - Jan 2011

    Assistant in development department and Software quality assurance

    Infosys doo

    Worked closely with the Team Leader and Business owner for understanding the functional and system requirements Worked closely with Leading development engineer to ensure architectural integrity and product quality Provided information by collecting, analyzing, and summarizing development and service issues Participated in testing process through unit testing and bug fixes Error handling (RAD Studio, Delphi)

  • 1 year and 1 month, Dec 2008 - Dec 2009

    Intern

    Infosys doo

    Hardware assembling (desktops, servers, laptops) Operation system installation and configuration (Windows OS, Windows Server 2008, Windows Mobile, Linux) Hardware and software troubleshooting Computer network cabling, installation of patch panels and switches

Educational background for Sandro Sahinovic

  • 3 years and 9 months, Oct 2004 - Jun 2008

    Information Systems

    Univerisity of Buckingham

    Information systems development and design, Databases, Problem solving (programming), Computer networks, Computer graphics, E-Business etc.

Languages

  • English

    Fluent

  • German

    Basic

Wants

Opportunity to work in international environment
especialy in Germany
Working in team
Responsibilities for specific tasks and assignments

Interests

mountain biking
skiing
guitar playing

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