Semir Balic

IT Business Partner for a global pharma account, bridging technical background with service delivery. • Single Point of Contact (SPOC) between international SAP EWM warehouse logistics and offshore teams. • Manage critical client escalations and high-stakes stakeholder alignments to resolve bottlenecks and gaps. • Oversee the service delivery interface for multi-level support, developments, and system authorizations. • Mediate crucial incidents and align third-party automation vendors with core ERP teams.

SAP Developer focusing on modern integration architectures, cloud technologies, and DevOps toolchains. • Core developer for a proprietary SAP add-on, authoring Functional (FS), Technical (TS) Specs, and Release Notes. • Designed data flows and transformation logic to integrate ERP data into a cloud platform. • Utilized GitLab, Grafana, Kubernetes, and Jira for system monitoring and CI/CD pipelines. • Expanded expertise in modern SAP architecture (RAP, advanced IDocs).

Junior SAP Developer delivering technical solutions within the Supply Chain Management (SCM) domain for international pharmaceutical clients. • Developed, debugged, and optimized custom solutions using Object-Oriented ABAP (OOABAP) across SAP ERP and APO landscapes. • Partnered with functional consultants to translate business requirements into scalable backend code. • Gained deep expertise in logistics processes, including materials management and production planning.

Completed a comprehensive dual vocational training program (Ausbildung) in cooperation with the Werner-von-Siemens School Mannheim, combining theoretical computer science with practical software engineering. Gained a foundational understanding of the SAP ecosystem, focusing on core ABAP programming, database structures, and standard modular logic. Supported active project development teams by participating in routine debugging, code maintenance, and technical testing cycles.

2 Semester