Shadi Bachir

Diagnosing and resolving hardware and software issues to minimize downtime. Offering support through various channels, including phone, email, and in-person, to assist users with system access, software installations, and updates. Assisting in managing and troubleshooting network issues to ensure seamless connectivity. Working closely with IT teams to implement and improve technology solutions. Tracking and managing IT assets, including hardware and software licenses.

(provide support for multiple companies “Diwan Al-Muhanna, Al-Refai Group , TDH-Italy Organization, My Baker, Aqua Care Clinic) Maintain logs related to network functions, as well as maintenance and repair records, maintain and administer computer networks and related computing environments. Perform data backups and disaster recovery operations, install new hardware or software systems or components, ensuring integration with existing network systems.

Reinstall software programs or adjust settings on existing software to fix machine malfunctions. Install and perform minor repairs to hardware, software, or peripheral equipment. Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software.

"Ghanimah company" Creating and editing content, managing settings and moderating comments. Add and delete users, install and activate plugins and manage themes.

"Ghanimah company" Installing and configuring computer hardware, software, systems, networks, printers and scanners. Repairing and replacing equipment as necessary. Providing technical support across the company.