
Pablo Llanos
Fähigkeiten und Kenntnisse
Werdegang
Berufserfahrung von Pablo Llanos
- Bis heute 2 Monate, seit Juni 2025Digital Endoscopy GmbH, Hoya Corporation, PENTAX Medical
Customer Service Representative
Customer Service in English and French.
- 2 Monate, Nov. 2024 - Dez. 2024
Inventory and Asset Analyst
David-Standard
Inventory counting for multiple warehouses.
- 4 Monate, März 2023 - Juni 2023
IT Security Analyst
BlueBird IT Solutions Inc
Composed technical documentation to achieve CyberSecure Canada and SOC 2 compliance. Resolved Help Desk Level 1, 2, and Security tickets independently and in a team. Configured and Installed various Electronic Medical Records applications for clients in the healthcare sector. Remotely troubleshoot and solved IT and Fax problems, with award-winning customer service.
- 1 Jahr und 2 Monate, Nov. 2021 - Dez. 2022
Junior Application Administrator
Linamar
Administered strategic security practices for a more robust functionality of SAP. Implemented OneStream into enterprise systems and provided training to teams across different plants. Executed business management processes in a team on WorkFusion for weekly secure backups. Reviewed application administration procedures on ServiceNow for smooth workflow operations.
Wrote system instruction documentation and trained international clients on ServiceNow. Completed extensive training while assisting other new hires in understanding AngularJS.
- 8 Monate, Mai 2019 - Dez. 2019
IT Security Analyst
Maple Leaf Foods Inc.
Analyzed firewall traffic daily, identified and investigated malicious activity throughout the company network nationwide. Organized a companywide phishing campaign in order to promote safer security practices in the workplace. Conducted routine maintenance on employee systems; removed malware, upgraded hardware, fixed printers. Replaced end-of-life systems following standard operating procedures.
- 3 Monate, Juni 2018 - Aug. 2018
IT Support
Benefit Plan Administrators Group Limited
Wiped data from retired hard drives using forensic DoD 5220.22 M standard. Resolved Help Desk 1 tickets, scheduled outsourced printer repair services on escalated tickets when required.
Sprachen
Englisch
Muttersprache
Spanisch
Fließend
Deutsch
Gut
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