Shivankit Bisht

SAP Signavio - Owned the product discovery and led UI/UX and Engineering teams using Agile to develop AI Process Intelligence Data Mining applications

• Researched market opportunity and defined customer segmentation and value proposition as well as the pricing, licensing, marketing, and sales content • Conducted qualitative and quantitative customer research and analysed existing data to generate insights and form recommendations • Actively lead and engage with all stakeholders across sales, partner, marketing, and services

• Translated product definitions and roadmaps into detailed engineering backlogs by conducting client interviews, user discussion groups and architecture reviews • Piloted scrum meetings, facilitated sprint planning, and consulted with 30+ enterprise customers and sales teams to understand customer pain points and prioritize user stories • Owned the customer discovery process; collaborated with global cross-functional teams to identify areas of improvement, and design solutions to drive growth

• Spearheaded integration of B2B and B2C master data among SAP’s ERP, CRM, Marketing and Vendor Management software thereby removing custom development efforts for 10.000+ SAP customers • Designed a data transformation process that increased business efficieny by 30% while leading a test team to automate performance metrics • Reduced 100+ hours of effort spent by customers for data migration between cloud systems by leading the development of a one-click data migration product