Shradha Bradoo

Successfully provided process consultancy to many big clients like Fonterra, IKEA, Worley Parson, American Airlines, Air Canada, TRW, BBC. Worked on process definition & process transition for customers having a specific ask for customized process definition Conducted ISO audits, PCI reviews, CSAT analysis, metrics analysis, ITIL implementation, RCA, CAPA, Quality Trainings, and Improvement Initiatives.

Worked with Accenture Client – Sony India Software as Quality consultant and supporting DQA/SQA activities for Europe region supporting 35 applications, handled end to end QA activities for all the projects, process trainings, Audits, ITSM implementation Also worked as process definition analyst,quality trainer, Auditor and Quality Communication Representative in Accenture.