Simge Soysal

Managed weekly check in and check out operations for primarily German speaking guests in a fast paced hospitality environment. Delivered professional front desk service in German and English while handling guest inquiries, complaints, and administrative processes efficiently. Coordinated with onboard teams to ensure smooth daily operations, strong guest satisfaction, and high service quality through effective communication, organization, and problem solving skills.

Managed and produced Instagram and Facebook content focused on product storytelling and brand consistency. Handled product photography, video production, editing, and publishing using professional equipment. Created reels and graphics with CapCut, DaVinci Resolve, and Canva. Managed content calendars and scheduling through Meta Business Suite while optimizing engagement, reach, and brand visibility through trend based content strategies.

Directed and coordinated 5+ live TV programs with 50+ weekly broadcast hours, managing real time playout operations and live control desk direction. Handled technical issues and high pressure crises during broadcasts, including leading uninterrupted overnight political coverage solo until 4 a.m. Collaborated on creative content planning, supported guest coordination, strengthened team workflow, and mentored interns in live broadcasting operations.