Simone Cuomo

Managing the customer relationship and profitability opportunities with key customers, providing strategic customer solutions and achieving mutual goals through leveraging cross functional project teams, systems and processes in order to prioritise and proactively deal with customer requirements • Responsible for account management/business development activities for key customers, including meeting travel managers, monitoring customer satisfaction with products and services, delivering on site training a

Managing a hotel portfolio of 300 properties, with the aim of increasing its profitability by successfully balancing the product mix, rates, inventory and margin whilst maintaining a competitive market price Providing leadership, direction and coordination to a team of 5 Hotel Sales Managers Analysing market trends and conditions, in order to develop revenue forecasts and provide reliable advice on pricing strategies

Ensures maximum exposure, inventory availability and rate/revenue opportunities are consistently maintained and monitored Compare rates with competitors on a real-time basis and update a wide variety of distribution channels Managing the development of the website (CMS) along with an effective sale strategy through IDS & GDS. Improving conversion rate and enhancing site traffic developing a valuable PPC (SEM) and affiliate strategy.

• Member of a team of 9 Analysts • Due diligence and assets evaluation • Production of country reports and company profiles, market research reports • Understanding, developing and using pricing and financial models